|
Columnists
Prospecting:
For Environmental Business

Joe
C. Holmes Regional
Manager of Business Development ATC
Associates
Joe
C. Holmes is the Regional Manager of Business Development at ATC
Associates. He can be reached at 480-355-4668 or by email at joe.holmes@atcassociates.com.
Selling
in the Downturn
June/July
2008
When
business is booming, selling is easy. When the trend turns downward,
office attitudes about the effectiveness of the sales and marketing team
can, let’s say, evolve into, "What have you done for me
lately?", "Hey rain-maker, it’s a little dry," "Can
you do more than eat lunch and play golf?" These aren’t typically
voiced, to be sure, but the words don’t have to be spoken when business
that has been pouring in turns to a trickle, revenue numbers dip, and the
operation needs a solution.
Bring
it! Those who have made our career in sales and marketing thrive in such
an environment. Bleak economic news doesn’t have to mean gloom and doom:
it’s an opportunity to demonstrate the value of our role in the
organization. It isn’t easy and sometimes not much fun to be the one
everyone looks to for the quick-fix. But the core of the job description
is to bring in business and when times are tough, it’s time to perform.
The
best solution, of course, is to position your organization so an economic
down-turn doesn’t significantly impact you in the first place. But when
it is inevitable, there are a few things that can help the cause.
Lead
the charge! In most cases bringing in new business can’t be done by one
person (even in good times), so getting as many people involved as
practical can shorten the wait time. Sales people are in a good position
to step up, lead the effort, solicit and gather ideas, and maintain
enthusiasm toward the goal.
Pick
low-hanging fruit. Closely evaluate current strategies and tactics, and
brainstorm for ideas that will yield results quickly. This boosts
confidence, as well as business. Although it may seem obvious, it’s
critical to gather everyone’s input, particularly in a group setting.
Exploit the collective market intelligence of your organization - you
never know which small nugget of information will reveal a hidden
opportunity.
Get
out! My friend, Jerry Worsham, said, "Sales & marketing is a
contact sport." Meet with clients, prospects, subcontractors, even
competitors and work-mates. Resurrect old contacts and see as many people
as possible. When business is slow, people have more time for you, so take
advantage and gather information about the market and use it to your
benefit.
Work
smart and hard. Show colleagues that you mean business and that you
take the responsibility of growing the business seriously. Although you’re
leading the effort, don’t resist the sometimes-menial tasks to get the
work done. It’s contagious, and your example will generate support from
across the organization.
2008/1234
|